How to make sure you never get ahead

iStock_000002702547XSmallIf you’ve been surfing the web you’ll have seen there are a number of blogs and bloggers around that want to make you believe you can be successful on your own terms at work. Here’s how to avoid their pernicious influence:

  • Remember what your parents told you about work being a necessary evil. They were right. And life’s about suffering, isn’t it?
  • When you share your wildest dreams for a different kind of work with your partner and friends and they say, “You must be kidding”, agree with them.
  • Know that it’s nigh-on impossible to change direction once you’re in an established career. Some people have done it, but they’re the exception, and clearly money wasn’t an issue for them.
  • Keep applying for more of the same jobs. The next one’s bound to be better.
  • Write your CV exactly like the job sites tell you. There’s a formula for what good looks like. Might not be how you’d write it. But remember this isn’t about you.
  • Stick to the traditional job search methods. At least you know they work, which is more than can be said for social and other networking. And, for what it’s worth,LinkedIn and BrazenCareerist are completely off the wall fads.
  • Learn the rules of interviewing. Particularly the ones about misrepresenting your experience. After all, you do want to make out you’re a good fit, don’t you?
  • Figure the work wear uniform for your profession, level and location. You know there is one. Black suit? High heels? Chinos and polo shirts? Get with the programme, buddy!
  • Be permanently attached to your BlackBerry, iPhone or laptop. Oh, and that includes when you’re on holiday. Your family will just have to understand. Too bad for them if they don’t.
  • Attend every meeting you’re invited to. Even if the subject has nothing to do with you and bores you rigid, you can’t take the risk of not being there.
  • Stay in the office longer than you really need to if you want to show your loyalty. It’ll reap benefits come pay review time.
  • Engage in heroic activities in the name of work. Walk for miles in transport strikes. Drive your car in the snow and ice when the road authorities advise staying at home. Always remember how indispensable you are.
  • Learn the rules of office politics and play them. Game playing at work is just one of those things, and you want to be a winner, yeah?
  • Shut up and put up. Learn your place in the hierarchy and defer to those above you. If you see anything unethical going on, turn a blind eye. You don’t want to risk your next bonus.
  • If you ever find yourself saying, “there’s got to be more to life,” understand that disillusion is a natural part of adult life. Accept it.
  • If the stress of work makes you feel ill, see a doctor. There’s some pretty good medication they can give you these days. Your company might even have an occupational health department that can teach you some ways to cope with your workload better.
  • Do whatever training you’re sent on. Don’t fall into the trap of thinking it’s a load of old bollocks. Your company is paying a lot of money for it on your behalf, and you’ll want to make sure to please the trainer so they give HR good feedback about you.
  • If something goes wrong, find someone to blame. You played no part in it and if you’re smart, you’ll avoid any shit landing in your direction.
  • Oh, and finally, stop reading this blog. And blogs by people who are really kicking the status quo of work in the ass. In particular avoid Chris Guillebeau, Jonathan Fields, and Pam Slim. There’s a lot of insanity out there. You don’t want it to brush off on you!

I know there’s more – what advice would you add to help people ensure they achieve the status quo?

10+1 steps to make coaching work for you

iStock_000007815710XSmallI spent some time this weekend revamping my coaching page. It made me think that it’s all very well for me to write about what coaching is from my perspective. But if you’re someone who’s forking out for coaching, how do you make sure that it does what it says on the tin?

  1. Make sure there’s good chemistry. The relationship you form with your coach is fundamental to its success. So, your coach needs to be someone that you feel you’re going to get along with. A good coach will make sure they give you both support and challenge. They’ll be someone that you feel both “gets” you and your issues, and is also capable of asking you the right kind of questions and offering you the right kind of insights to move you along. Take time to check people out, either by subscribing to their blog and engaging with their comments to begin with, or by asking to have an initial brief telephone conversation. If your company is sponsoring your coaching, be sceptical if HR offers you no choice as to who will coach you. And check out the contract between you, your firm, and the coach on confidentiality. You want to be sure that what you discuss with your coach remains between you and your coach. There are some unscrupulous coaches who abuse their power and give inappropriate feedback to the person who’s paying if it’s not you. Don’t leave it to chance.
  2. Own the process. It’s YOUR life, not your coach’s. Take charge of the work you’re doing with your coach and don’t hand them the responsibility for it. Good coaches won’t, in any case, let you. And avoid the kind of coach who wants to hold the reigns.
  3. Expect to pay. Signing up with a coach should be an important decision in your life, requiring an significant investment of time, effort and money. The money you spend on coaching should be sizeable enough to make you think about whether you’re going to pay it or not. Deciding that you’re going to go for it and spend the money should make you feel good and that the money you’re spending on yourself is worthwhile. That’s true whether you, or a company, is funding your coaching.
  4. Make a commitment. As a coach, I make a commitment to do my best in the service of the people I work with. In other words, I put my heart into it. When that energy is met by a client bringing themselves wholly to the process, the alchemy of coaching comes alive. If you are ambivalent about coaching, you’re wasting not just your own time but your coach’s. Think about it.
  5. Have clear goals. Unlike therapy and counselling, which can be more ongoing and less tangible, good coaching works towards results. Before you even begin coaching, think about what you want to be different as a result of your investment in the process. What do you see yourself doing at the end? What are you going to be thinking? How are you going to be feeling? A good coach will make goal setting a vital part of the coaching process, but if that’s something they’re woolly about, be sure to articulate your own right at the outset.
  6. Schedule sessions regularly. If you want to see real movement and traction from your work with your coach, get sessions booked in the diary at regular intervals. What “regular” means will vary from person to person and depend on what you’re working on. Might be weekly or monthly. In fact the frequency might change over the course of a coaching programme. The point is always to know when you’re going to be next checking in with your coach.
  7. Make coaching a priority. For the time that you are doing coaching, make it the most important thing in your life. This means that, if you have scheduled a session with your coach and a work or social thing comes along, you should postpone the work or social thing, not the coaching. Cancelling coaching means you are not taking yourself or it as seriously as you need to, and so its ability to work for you is diminished.
  8. Work between sessions. If you’re really motoring in your coaching sessions, you’ll notice all kind of inner shifts going on. This is great! And, you need to be taking what you’re learning from coaching and putting it into practice in your work and life. It’s that inner-outer dynamic that makes real change happen and allows you to see movement in your life.
  9. Be yourself with your coach. Interact with your coach like you would anyone else in the world. Don’t put your coach on a pedestal. If they require to be on a pedestal, move on.
  10. Stick with tough stuff. Sometimes the going will get tough in coaching. You might find you’re struggling with something, or that something your coach has said has struck a nerve. Don’t swallow it or back out of your next session. Good coaches know how to engage with you at such times in a way that can lead to the most amazing breakthroughs.
  11. Know when you’re done. Coaching support is brilliant when you’re working with the right person who’s helping you navigate significant change or growth. But when you’ve achieved that, move on. By all means, keep up the relationship so that you can call upon your coach to help you with a specific challenge you’ve encountered. But don’t make the mistake of dragging something past its sell-by, or by becoming overly dependent on your coach. In any case, good coaches have the inner confidence and grace to be able to tell you when you are flying very well, all by yourself.

What about you? Have you been a client of coaching and what has and hasn’t worked for you? It’d be great to have you share your experiences with other readers.

3 lessons on work and life from walking 10 miles in the snow

IMG_0019 Even if you live outside the UK you cannot have missed us Brits Twittering on about the clobbering our little island took recently from the snow. It’s been a bit of a shock to city-turned-country girl here to wake up to the fact that outside of London snow is not some slushy thing that lasts five minutes.

It was kind of fun for a couple of days. So long as it melted quickly and let us all get back to life as usual. Except, it didn’t. And my food supplies started to dwindle. Well, I don’t know about you, but I’ve never been one for hunger at the best of times and the prospect of having it imposed on me was pretty scary.

So, last Friday, Steve and I decided to put on our winter walking gear, take a couple of backpacks, and walk five miles to our nearest Tesco. I set off resenting the shit out of it. But it turned out to be a magical experience and I wanted to share my reflections with you.

What you imagine is not what IS

Countryside around Ford village Decembe 2009About five minutes into the walk and warming up in all my layers, I began to enjoy the crunch of thick snow under my feet. We began to see spectacular wildlife sights: red kites circling around some prey, a sparrow hawk hovering over its, rabbits scrabbling through the snow for sodden grass, fox trails weaving their way into the distance, tiny field mice scuttling around in the snowy bracken, partridges rushing away from their hedgy hiding holes.

It made me think about how often I put off a big task, thinking I’m going to hate it, only to find that, when I’m in it, I’m absorbed and loving it. There was a real lesson for me here in being present and allowing that to inform my experience.

At tough points: dig in and push through

About forty five minutes in it started snowing. Heavily. We kept walking for a minute or two before stopping and asking ourselves, “should we turn back?” Part of me really wanted to. But by that stage my appetite for the challenge had been engaged and I began to wonder how it might be to keep going.

“Let’s take the risk and keep walking,” I eventually said. And so we did.

For about twenty minutes in the midst of a blizzard, I felt like we were in no-man’s land and had completely lost the plot. But the snow eventually eased off, leaving us no worse for wear, and we made it to Tesco in just over an hour and forty minutes.

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And I wondered how often in life and work, we avoid a challenge at the first sign of difficulty. I must admit that I drew the parallel between this experience and where I am in my blogging journey: sufficiently well into it, but with miles to go. I have vision of what I want to do, but can sometimes see the terrain as difficult. Can I push through in order to achieve what I want? Amazingly, life gave me an answer to my question.

See things through to the end

Ten minutes from home a 4×4 passed us and its driver offered us a lift. We thanked him for his generosity, but by that point we were so close to doing what we’d imagined was impossible that, without even conferring, we knew that we had to finish the journey under our own steam. The sense of achievement was immense. I rewarded myself by sitting in a hot bath for half an hour and then making some fabulous food.

It’s all too easy, in my experience, to see the finishing post ahead and to cop out without making it through the tape. Getting home that day made me understand how important it is to see something right through, and to take the satisfaction and pleasure that comes from an ending.

Who’d have thought the snow could have held such gifts?! Have you had any similar experiences, snowy or not, you can share?

Don’t button your lip on the most depressing day of the year

iStock_000009536170XSmallI spent most of yesterday trying unsuccessfully to fix an Apple Time Capsule that all of a sudden doesn’t want to talk to my Mac. Mid-afternoon, I came up for air and, realising I was losing a beautiful day of sunshine, persuaded Steve to come out for a walk with me. We ended up popping into our local Costa for afternoon tea and cake. To treat ourselves after having been snowed in for ten days.

On the few Sundays we’ve been in before it has normally been quite quiet, but yesterday I couldn’t believe how busy it was! Not only that but I was astonished by how much food we were all packing away. Large hot chocolates with whipped cream and all the toppings were going down well as were muffins, carrot cake and caramel shortcake. People who couldn’t get tables were getting take-aways. I know this is pretty much the norm in the city, but it’s unheard of here.

“What on earth is going on?” I wondered.

And then it struck me: isn’t today what the scientists call the most depressing day of year?

It’s three weeks already since Christmas, the bills are coming in for all the debt we ran up in giving ourselves a great time, and it’s two weeks till we get paid again. Not only that but the novelty of the snow has passed, our New Year resolutions are already wearing thin, and there’s a whole lot more winter to get through before the Easter holidays are upon us. Add to that any dissatisfaction with work and you can quite understand why people were loading up on carbs.

With that in mind, I was really heartened an hour or so later to read a comment on my Friday post from Ayo Olaniyan, who writes over at Discovering Purpose. He’d caught a BBC news article that I’d missed that talked of the benefits of workers giving direct feedback to their bosses.

In a nutshell, researcher Emma Donaldson-Feidler has found that, such feedback can positively affect managers in a number of ways, for example by improving their ability to empathise, resolve conflict and cope with emotions.

Some people, including myself in the past, have been slow to speak up and offer feedback to difficult bosses, believing it’ll do more harm than good. But here was research that was saying the opposite. How cool!

So, guys, if you really are feeling blah today, and your boss is only adding to the problem, a word of advice. Don’t button your lip. Tell her or him, constructively of course, how their behaviour affects you and what they could do differently to be more helpful and supportive.

It seems that, not only can this allow you to feel better, it can have a positive affect beyond you too.

What do you think? Is this something you’ve done and with what results? I’m really keen to hear!

Lost heart with your current job? Don’t rush to escape

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I‘ve read recently that as many as 60% of workers intend to leave their jobs this year. Assuming that there’s some economic upturn to enable it, that’s going to be one heck of a lot of people circling the job market. At least the recruiters will be happy!

It’s no wonder things are this way. In my client work I’m hearing some real horror stories of how people are being managed at the moment. And as you’ll recall from my last post, research is only affirming that people’s satisfaction with work is on the skids.

So I can quite understand why you’re burning the midnight oil blogging, revamping your LinkedIn profile, getting onto Brazen Careerist, getting your CV out there, or all of the above. It’s soul-destroying to feel overworked on the one hand, undervalued on the other. It’d be great to land a brilliant new gig so that you could give the middle finger to the bosses that are treating you so badly.

But is a quick exit the most you-loving strategy?

Pain of any kind is distressing. Our natural reaction is to escape it. If we have a headache we take aspirin; if we burn ourselves, we pull away from the flame. Emotional pain is particularly insidious. We try to fix it as best we can. Sometimes we medicate ourselves with food, alcohol or drugs. Or by taking action that feels like it puts us back in control. If a job consistently makes us feel bad, the default remedy is to quit.

The danger with escaping, however, is that it doesn’t always help you deal with the real cause of your work upset. And you can end up carrying that with you, unconsciously of course, into your next scenario, where the chances are you’ll reinvent it in one way or another.

I’m not suggesting you don’t take yourself off in a new direction if part of you needs to do that. Meantime, there’s an opportunity, should you choose to see it, to dig into what’s behind your current dissatisfaction and give it a chance to resolve itself.

What do I mean?

Well, there are a few things to think about. For a start, as much as we might wish otherwise, we are not innocent victims of the life dramas that befall us. As children, we learn the kind of situations, circumstances, characters and story that are a “fit” for us. We then carry them around through life, like we’re jigsaw puzzle pieces seeking our corresponding parts.

The thing is that what fits us doesn’t always make us feel good. Yes, some bits of what we’ve learned are healthy and positively support us. We repeat these things to our advantage. But some of the things we’ve osmotically absorbed and put our own meaning to have caused us pain in the past. And our recreating these scenarios just causes a recurrence of that. At one level that’s a bummer. Seen positively, it’s our clever psyches seeking resolution. If we’re smart, we’ll understand that and give ourselves the healing we need.

This is true of our whole lives, of course, not just work. But given that work is, for most, a major part of that picture, if something’s going to play out, it’ll play out here.

Am I saying that you’ve got yourself to blame for bad bosses?

There are indisputably some shocking bosses and companies out there. No argument. And as recent online dialogue details, they need to be thinking about their own part in transforming the working experience. (If you’re interested in this line of thought, check out Work. Life. Balance; The Mama Bee; Work+Life Fit and the related conversation threads on these posts.)

What I’m suggesting here, however, is that you ask yourself: how come you’ve ended up in your current scenario? What can you positively learn from it? And how can it inform your next steps?

My own story is a classic example of what I’m talking about. I was a serial job-jumper for a while and, with one or two noteworthy exceptions, always ended up with bullying bosses. Sure, each one was different, but they would all sooner or later start demonstrating one form of intimidating behaviour or another. Working, finally, for the woman I nicknamed The Poisoned Dwarf brought things to a head. Here was someone who was a tyrant in her general approach; whose expectations and standards were ever-changing and crazy-making. Her support or dismissal of me was completely unpredictable. She was so toxic that she drove me to the verge of a nervous breakdown.

In an attempt to rescue my sanity, I found a good psychologist with whom to do some work. In the process, I discovered that, yes, my boss was a nightmare, but I was prone to being shaken by her because bullying had been a fundamental feature of my childhood. My father had been the big cheese in our family, needing to be the centre of attention, and being both charming and punishing in equal but unpredictable measure. He needed me to be his version of perfection to support his fragile ego. When I was fitting his picture, he exalted me. When, in the course of being myself, I stepped outside of his narrow strictures, he turned his wrath on me.

Knowing that I was not only dealing with The Poisoned Dwarf, but also with the emotional ghosts of my father’s behaviour, really helped me. I could slough off the unhelpful childhood stuff I’d been unwittingly carrying around with me, and confront my boss as an adult, knowing that she could never damage me the way my father had.

  • I learned to challenge her irrational assertions about me,
  • I stopped needing her to tell me I was okay in order for me to feel okay about myself,
  • I became able to say “no” to her unreasonable demands of me, and
  • I could turn a blind eye to her sulks, door slamming, head-shaking and other emotion-provoking behaviour.

Before doing my inner work, I was ready to take the next good job that came along in order to give myself the temporary feeling of being in charge. Calming the angst, however, took the pressure off things and opened me up to new and different possibilities. I started to be able to hear what my heart was saying and trusted that I could follow it. The tough, bullied me would never have thought that an HR person at the top of her game could reasonably quit corporate life, study psychotherapy and coaching, and turn the skills from all these arenas into something to give back to people having similar experiences as I used to. The more resourceful me, however, took the risk of beginning the journey.

I’ll leave you with some words I’ve read before, but had forgotten until a friend reminded me of them just the other day:

“The unknown is the field of all possibilities, ever fresh, ever new, always open to the creation of new manifestations. This field can orchestrate an infinity of space-time events to bring about the outcome intended. But when our intention gets locked into a rigid mindset, we lose the fluidity, flexibility and creativity inherent in the field. Attachment to a specific outcome freezes our desire into a rigid framework and this interferes with the whole process of creation….”

Deepak Chopra: The Seven Spiritual Laws of Success

Unhappy at work? An alternative look at this week’s job satisfaction statistics

iStock_000001530028SmallDid you see that this Tuesday The Associate Press reported on The Conference Board’s survey findings on work satisfaction. In a nutshell:

  • Only 45% of Americans are satisfied with their work.
  • This is the lowest level recorded in 22 years of this survey
  • Only 51% of people find their jobs interesting
  • Of the under 25s, 64% of workers say they’re unhappy at work.

Before you think this is just a US thing, the trends pretty much tally with recent findings from the CIPD who report only 37% of Brits as saying they’re satisfied at work.

The Conference Board put the figures down to low job interest, incomes not keeping up with inflation and the percentage of US pay that now goes toward health insurance, whilst the CIPD highlight the need for more employee communication and consultation.

The concern on both sides of the pond is that, left unaddressed, this problem could stifle the future growth of US and UK economies.

Hmmmm.

This expression of the problem – admittedly my paraphrasing of it – got me thinking.

What if, instead of looking at this phenomenon through the eyes of The Economy, the researchers and all those people who are able to give the experience of work to others took a different tack? What if they stepped into the moccasins of the tribe of people who are dissatisfied with work and tried to understand how things are from their perspective?

What would they see?

That the whole current employment idea, that they are tethered to a company in lieu of large chunks of their lives in order to get payroll numbers, job grades, pay and benefits – even if childcare and sabbaticals are part of the arrangement – isn’t really cutting it for them any more?

That the strictures of cubicle offices, even the most expensive architecturally designed ones, often make them feel hemmed in?

That, these days, they see through the stories they’re told and the games that go on around them in the name of personal and organisational progress?

That they increasingly experience work to be soulless and that they often feel robbed of their energies by having to engage in meaningless pursuits?

That this recession has meant that many of them have been emotionally and financially kicked in the teeth. But that what’s happened now has just been confirming data about their sense of value, or rather, dispensability?

That some of them are choosing to stay in their current jobs for now but are either moonlighting to develop their coaching or blogging businesses, or polishing off their CVs, so that when The Economy turns, they’ll be off?

That others of us have already left to set up lifestyles for ourselves that allow us entirely different working experiences – ones that honour our spirit?

I don’t know about you, but for me that kind of report would make for interesting reading and give the real people behind the job (dis)satisfaction statistics their place.

What do you think?